Job Description

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company \xe2\x80\x94 we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can\xe2\x80\x99t wait for you to discover this for yourself as a Senior Technical Content Developer on our Content Engineering and Translation team in Singapore.

Ground-breaking products deserve to be accompanied by world-class technical information. Dell customers expect nothing less. That\xe2\x80\x99s where our Technical Content Development team comes in. Working side-by-side with engineers, editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it\xe2\x80\x99s all underpinned by an understanding of how our technologies work and how they benefit customers.

Are you keen to work in a dynamic content development environment where you can bring in your innovative ideas and work cross-functionally to develop first-class solution papers that incorporate engineering and technical marketing ideas and content in one comprehensive paper that will sell Dell Technologies products and solutions?

What you\xe2\x80\x99ll achieve
We are looking for a Senior Technical Content Developer to join us in Singapore and work with our engineering, technical marketing, and program management teams to accelerate the growth of our products and solutions.

You will:

• Contributes to planning and overall design of technical information, including installation, operation and maintenance instructions, and other types of technical content such as video scripts, blog posts, flowcharts, technical advisories, and release notes.

• Works with editors, incorporating editorial feedback to ensure that company style and standards are appropriately expressed in technical content and media.Publishes content to a variety of outputs, including PDF documents, web pages, blog articles, wikis, videos, and online help systems.

• Exercises considerable latitude in determining technical objectives for content development. Leverages a variety of information sources including: bug comments, whiteboard discussions, community forums, knowledge transfer, third-party website and original equipment manufacturer (OEM) content.

• Proposes product design and process improvements, coordinates, and executes content development and user experience plans.Exerts sphere of influence cross-functionally, represents the organization on project teams, and assumes technical project leadership roles while fostering collaboration within and across work groups.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here\xe2\x80\x99s what we are looking for with this role:

Essential Requirements

• 5 years+ experience in technical writing in a high-tech industry, particularly experience with micro services, Edge computing, Kubernetes, NFV, virtualization, Open Stack, VMware, network operations, and Agile scrum

• Knowledge of industry standards such as DITA, XML, and HTML Knowledge of job related content authoring, publishing, and graphic design tools. Possesses strong technical writing skills and familiarity with technical content development, design, and UX strategies and methodologies

• Ability to establish content strategy, content governance, and UX standards within and across work groups and creates content plans that include user stories.Understands best practices for content development, design, and user experience within a given software development environment such as Agile.

• Ability to evaluate technical content against UX benchmarks and user information requirements.Experience in managing content development activities in localization/internationalization projects.

Desirable Requirements

• Understands Edge computing, UX workflows, virtualization, networking operations, container solutions, microservices, agile development, and dev ops

Who we are

We believe that each of us has the power to make an impact. That\xe2\x80\x99s why we put our team members at the center of everything we do. If you\xe2\x80\x99re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\xe2\x80\x99re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 4 Nov 2023

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy .

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