Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\xe2\x80\x99s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Responsibilities:

• Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment to meet the SLA(service level agreement).
• Troubleshoot fault related to access and transmission equipment and spare parts planning and deployment.
• Responsible for the daily operations and maintenance of fixed networks, power and 3G/4G/5G base stations equipment\xe2\x80\x99s. Ensure service restoration, put up report and close trouble ticket.
• Monitor the health and performance of the fixed networks, power and base stations in the network and carry out remedial action accordingly.
• On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.
• Maintain an up-to-date network database for operational usage.
• Warehouse management and inventory management .
• Coordinate with Planner and Contractors on the recovery or installation of DC power equipment including shutting down of non-working equipment.
• Prepare and submit monthly operation progress report and any ad hoc investigation report as required.
• Use of digital tools to increase productivity.
• Replace the faulty equipment/Oversee the replacement of faulty equipment and accountable for resolution of the fault.
• Conduct and review on-site check for rusty equipment, antenna degrading etc., after resolve the fault.
• Any other duties assign by the supervisor or manager from time-to-time.

The Ideal candidate should possess:

• NITEC in Electroncis Engineering or equivalent
• Possess Class 3 driving license will be an added advantage
• Knowledge of programming, digitalization tools will be an added advantage.
• There might be a requirement to work at height and rooftops.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel