Category Technology
Industry IT & Telco
Function Engineering
Consultant Navneet Sharma
License No 22C0942
Registration No R1109259
Job Ref No Senior Technical Operations Engineer (Security)
Salary S$55,000 - S$100,000
Description
:
Kerry Interim is currently hiring a Senior Technical Operations Engineer of Security to work on-site with a multi-national corporation You will need to have a strong understanding of security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN) and networking technologies (routers, switches, TCP/IP).
Responsibilities
In this role, you are required to handle events such as identifying security issues, extensive troubleshooting, and coordinating resolution or restoration using a variety of applications and testing tools. The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues. Be professional and courteously answer inbound security-related calls, provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work, and informational requests, handle security-related user complaints, and escalate according to the established procedures, runbooks, or playbooks. You will have to install security measures and operate software to protect systems, and information infrastructure, including firewalls, and data encryption programs. You will need to investigate security breaches, and other cybersecurity incidents, document security breaches and assess damages, work with stakeholders to perform tests, and uncover network vulnerabilities. To fix detected vulnerabilities and maintain a high-security standard, keep abreast of the latest intelligence, including hackers' methodologies, to anticipate security breaches. You are responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network, providing technical support on a call basis (based on shift roster), and creating, testing, and implementing network disaster recovery plans. To collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation, hands-on and in charge of implementation for security infrastructure nodes such as Firewalls, DDOS solutions, IDS/IPS, and scanning tools, need to perform on-site and off-site testing and commissioning for security network implementation and service activations, be on standby duties. You will also manage the security appliance (Firewalls, DDOS, Vulnerability Scanner) through Network Management Systems and Controllers.
Skills and experience required:
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