Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Responsibilities

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This position is responsible to ensure shipments are processed daily to meet Customer/Business requirements. Works across the organization to ensure operational/transportation issues are resolved quickly. Works to achieve all logistics cost and operational metrics. Support and collect data using analytical tools related to operational/cost performance. Participates in PPI tools/teams to continuously improve processes and service to our Customer. Performs other activities as advised by Logistics Leadership to achieve department, divisional and company goals.


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Key Job Activities

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Coordinate daily inbound and outbound shipping schedules. Prepare necessary shipping documents with outstanding accuracy. Collaborate with forwarders and service providers to fulfill customer and business needs effectively. Review open delivery orders daily and ensure timely packing and shipment completion. Communicate shipment details to internal and external parties upon execution. Coordinate international and domestic orders, schedule shipments with transport providers, and ensure Proof of Delivery (POD) is acquired for each shipment. Address operational challenges to effectively meet customer needs. Investigate customer complaints to determine root causes and collaborate on solutions. Assist the group supervisor in collecting data for analysis when required.

Requirements

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Diploma in Logistics/Supply Chain Management or equivalent. 1-3 years of experience with import/export documentation preferred. Availability to work weekends when needed. Exhibit Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement. Demonstrate a customer-centric attitude and problem-solving skills. Excellent verbal and written communication skills in English. Ability to work independently on multiple priorities. * Proficiency in MS Office applications and ERP systems (SAP/Oracle experience preferred).