Job Description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

• Provide best practices knowledge in the creative and design field, i.e. Experience Design, Service Design, DesignOps, Usability Testing etc.
• Knowledge of state of the art and emerging digital design tools and trends, and how new technologies impact these trends.
• Systems thinking, the ability to structure and iterate abstract ideas into practical, logical and scalable solutions that is aligned with the overall Experience Strategy.
• Be part of the design leadership within IBM iX Singapore.
• Contribute your ideas and your deep insights of human behaviour, experience design, usability, digital product, etc. and can guide clients in adopting a scalable approach for enterprises, at the speed of a start-up.

About You:

• Design Thinking and human-centric problem-solving.
• Design Research, User Experience Design, Service Design, Design Systems, Design Ops
• Create visually compelling representations of the solution's high-level interaction, navigation, and organization design (i.e., concept models).
• Develop visual representations of the organizational structure, hierarchy, and relationships of screens in a site (i.e., site maps).
• Develop visual representations of the interactions between the user and the functional modules in the solution.
• Deep knowledge surrounding customer segments and behaviors across multiple industries.
• Conduct and analyze C-level stakeholder interviews to understand key success factors for a project or pursuit Customer segments and behaviors across multiple industries.
• Practical experience of agile delivery, including running cross-functional squads, overseeing creation of new design direction and/or development and implementation of digital products and services.
• Effectively communicate thought processes and ideas to inspire and lead other squad members to turn these ideas into engaging, intuitive and usable experiences as part of a digital product or service.
• You are comfortable engaging with senior client stakeholders, strategists, designers and technology teams to workshop and define future digital experiences.
• You are comfortable in a highly agile and iterative environment where you translate business concepts into journeys, screen flows and interactions.

Desired Background

• Minimum of 7-8 years experience in digital agency / consulting agency.
• At least 5 years experience in Axure, Omnigraffle, Sketch, InVision, AdobeXD or similar.
• At least 3-5 years of experience in professional C-level business communications, including oral presentations, written documents, executive presentation.
• Bachelor’s degree in a design-related discipline.
• Consultative mindset and thorough understanding of Asian markets/industries, brands, consumers and trends.
• possesses advanced level of analytical ability and creativity to address ambiguous, large, complex/new problems and projects.
• Able to lead discussions and presentations during sales and delivery cycles with client stakeholders, other IBM practitioners and 3rd party partners.

Required Technical and Professional Expertise

Preferred Technical and Professional Expertise

About Business Unit IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.