Job Description

Job Scope

Provide strategic leadership and directions to manage daily warehouse operations and achieve desired results as per SOP and KPI. Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance. Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched. Enforce security and work safety measures and controls in the warehouse. Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources. Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target. Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions. Plan and provide on-the-job training to individual staff to improve work performance and productivity. Ensures stock inventory records are kept up to date. Ensure storage and office areas are well maintained.

Specific Accountabilities

Recruitment of staff and take disciplinary action on staff when required. Approve staff leave application, transport and medical claims Approve requisition of items for warehouse usage Approval on petty cash, packaging materials and operation consumable

Skills Required

Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA) Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau) Excellent presentation skills and experience in presenting to senior management. Excellent problem-solving skills and experience in resolving problems creatively. Frequently voice out opinions and share best practices to improve team performance. Excellent interpersonal skills in verbal and written communication and negotiation skills. Strong analytical skills to review both financial and operational data. Good knowledge in latest automation technologies and implementation. * Excellent leadership and coaching skills to continuously encourage and motivate employees.