Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Senior Workplace AssociateWork Dynamics - Integrated Facilities ManagementWhat this job involves:Based in Singapore, the Workplace Associate will play a crucial role in enhancing the Workplace by leading and managing various initiatives and programs that covers Hospitality, Mailroom management and general Workplace Services and Events support. This position encompasses being part of the face of the office, as one of its first points of contact, responsible for delivering an engaging workplace experience to visitors and employees. This individual will act as a cultural ambassador for the office and is responsible for assisting the Workplace Services Team with day-to-day office operations, building the workplace that is inclusive, professional and reflects our company values. The ideal candidate will bring a hospitality, customer-centric approach to work each day. We are looking for a proactive, organized and people-oriented professional who can balance day-to-day operations with strategic planning to create an exemplary Workplace experience for the client.Key Responsibilities:Lead Hospitality Experience: Enhance client culture and connections by managing the overall hospitality experience, including guest and employee building access, and coordinating with building security and the Workplace Services Team for ID management. Managing guests and employee building access, coordinating with building security and the Workplace Services Team for ID coordination.Represent Workplace Services team and be the primary contact with Building Management.Office Moves and Changes: Assist with internal employee moves, additions, and changes to ensure smooth transitions.Communication: Ability to craft and disseminate weekly office communication regarding office updates and morale events.Workplace Initiatives: Design, implement, and manage programs that promote hospitality and employee engagement.Lead Hospitality initiatives that includes (but not limited to) pre, arrival and exit experience for all visitors to Client office.Collaboration: Partner closely with Workplace Services team to identify and address workplace needs and opportunities for improvement.Program Evaluation: Monitor and evaluate the effectiveness of workplace programs and initiatives, making adjustments as necessaryOffice Management: Mailing, office supplies and storage managementSite Tours: Conducts site tours to ensure an exception experience for all new hires and candidates (as applicable).Vendor Management: Vendors sourcing, Inventory management and procurement services. Manage vendors ensuring they meet established SLAs as part of facilities managementAdHoc Tasks: Perform any adhoc tasks as directed by JLL Regional Program Manager, APAC and The ClientEvent Support: Close Partner with the Workplace Team to ensure the quality and consistency of on-site events, workshops and social gatherings, including decoration planning, innovative ideas, and support for swag or gift ordering.Operational Excellence: Follow safety protocols to ensure site security and employee safety, taking immediate action when risks are identified. Ensure effective key management support.Employee Support: Proactively support employees by anticipating their needs, personalizing their experience, and fostering a sense of community and connection in the office.Front Yard Experience: Maintain the front yard and library area, ensuring that displayed content is up-to-date and aligned with business functions\xe2\x80\x99 events and policies. Keep the Front Desk Manual current.QualificationDiploma or relevant working experience3-5 years minimum prior relevant experience in Hospitality, Facility, Events, Operations preferredExceptional hospitality skillsExcellent written and verbal communication skills with the ability to build relationships and collaborate effectively with diverse stakeholdersResourceful and have a creative mind and ability to suggest improvements.Ability to work independently \xe2\x80\x93 strong prioritization and time management skillsAbility to work with diverse and cross-functional stakeholdersExcellent organizational and sound project management skillsAbility to adapt to new devices, technology, and applicationsProficiency with Microsoft tools, Word, Excel and PowerPointComfortable working in high traffic, visible front of house areaWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.Apply today!Location:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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