Job Description

JOB SUMMARY:

Responsible for resolving overdue bills including collecting payments from an individual, insurers and/or businesses responsible for the debt. She/he needs to liaise with hospital appointed collection agency on the cases being referred to them. Also, to ensure that patients financial matters are handled in an efficient manner.

RESPONSIBILITIES:

• Ability to locate those responsible for the unpaid bills and set up acceptable terms of repayment to protect the financial interest of the company.
• To purge monthly corporate bills from 24hr Outpatient clinic, Thomson Women Cancer Centre including the management of credit and debit notes for these departments.
• Billings to corporate clients, inpatient/day surgery bills included are via portal or physical rendering of the monthly statement of accounts.
• Billing to insurers with Letter of Guarantee (LOG) must include, summary bills, discharge summary with a covering letter. Depending on the billing arrangements with the respective insurers, scan copies of bills via email are also acceptable.
• Conscientiously follow up for payment on cases who did not response to our reminders, including the ECO case, late charge cases, etc.
• Manages cases with instalment plan and ensure payments are paid on time.
• Send monthly SOA to corporate clients including insurance companies and follow-up closely for payment.
• Any other duties assigned by supervisor.
  

• GCE \'O\' Level or Diploma in any relevant discipline
• Minimum of 2 years of relevant working experience
• Good interpersonal and communication skills
• Good knowledge of AR management and accounting practice
• Proficient in Microsoft Office
• Meticulous and observant with an eye for details