Job Description

We\'re looking for a Business Office Executive to join our team at the Institute of Mental Health. In this role, you\'ll help with the daily operations within the Business Office. A solid understanding of healthcare billing systems, insurance processes, and financial management is key.What you\'ll be doing:

• Manage the day-to-day operations of the business office, including overseeing, billing and deposit monitoring.
• Ensure hospital stays are covered by medisave, insurance or other financial arrangements and help resolve any issues related to coverage.

• Handle patient accounts, ensuring billing is accurate and discrepancies are resolved quickly.
• Keep everything compliant with healthcare regulations, insurance policies, and internal guidelines.
• Work closely with insurance companies, patients, and staff to sort out billing/payment issues.
• Support controls planning, and audit processes for our office.
• Lead and train staff, making sure they\'re equipped to handle tasks.
• Collaborate with other departments to improve efficiency and service delivery.
• Offer excellent customer service, addressing any billing concerns professionally and with care.

• Bachelor\'s degree in Business Administration, Finance, Healthcare Management, or a related field.
• Minimum of 3 years of experience in a healthcare business office or similar role.
• Strong knowledge of healthcare billing and insurance processes.
• Proficient in medical billing software and office applications (e.g., MS Office Suite).
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple tasks with attention to detail and accuracy.
• Familiarity with healthcare compliance regulations.
• Experience in healthcare billing or finance is a plus.
• Demonstrated leadership abilities and experience in team management.

National Healthcare Group