Job Description

Job Purpose

Senior/Executive Training Operations is responsible for developing resource planning and training needs for Rail Ops, monitor training for effectiveness. This includes developing, planning and training the competency and proficiency of the trainees to meet operational requirement.

Responsibilities

Station/Train/Control Ops

• Track and conduct training on Vocational Qualification Program and refresher training for new and incumbent staff
• Plan training schedule and booking of the Cab Simulator (CabSim) and CBTC Simulator Facility (CSF) for the training
• Plan and conduct e-Test & e-Quiz for Rail Ops staff as part of continuous learning.
• Review training materials including question bank for e-Test / e-Quiz and enhance training methods and delivery
• Develop and execute a Get-well program for the staff assigned by the line
• Provide coaching for staff to enhance their competencies and proficiencies
• Introduce learning aids and tools for staff to facilitate learning and knowledge retention
• Support Workplace training
• Track and update weekly/monthly staff training records
• To close all training records via the Learning Management System
• Any other job assigned by the Manager

Qualifications & Work Experience

• Degree of any discipline with at least 3 years of relevant work experience
• Experience in Operations and Training is an advantage
• Required ACTA or WTP or NACE qualification to qualified as WSQ Trainer
• Proficient Microsoft office and database software
• Strong communication and writing skills to collaborate effectively with internal and external customers
• Able to multi-tasks , manage expectations and timeline

Skills

• Ability to drive changes to achieve organization goals and objective
• Enjoy meeting people and handling technology systems and equipment
• Committed and has passion for work
• Positive and open mind-set
• Meticulous and alert
• Good time-management skills
• Ability to handle emergency situation in a calm and swift manner
• Ability to work independently and be a good team player
• Ability to lead and motivate people
• Ability to work under stress and pressure
• Proficient in English and preferably Mandarin or Malay
• Must be highly motivated
• Good inter-personal and communication skills,
• Ability to work independently as well as in a team environment with individuals of diverse backgrounds
• Good presentation skills with a passion to learn, teach and share knowledge
• Detail-orientated and highly organized
• Able to think and analyse systematically, especially technical concepts

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\'s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Service & Safety, Excellence

SMRT Corporation