Meet sales targets and to provide the highest level of customer service.
Responsible for sales and costs to ensure maximum results.
Actively participate in development of sales and marketing plans.
Actively participate in coming up with innovative ideas for increasing banqueting business.
Responsible for selling all banquet facilities and services.
Achieve maximum profitability and over-all success by controlling costs and quality of service
Participate in sales and marketing activities including sales calls and club events
Participate in building up client database and increasing client retention
Prepare proposals, confirmation and event orders as required
Conduct site inspections for existing and new clients
Generate weekly and monthly reports
Assist in preparation of forecast and actual budget function sheets
Co-ordinate with all relevant departments to ensure smooth delivery of events
Supervise and co-ordinate banquet set-up and service
Ensuring that services meet customer specifications
Quality of meeting room set-up should be abiding by the SOP
To work alongside the culinary and service team to ensure all arrangements are as per request
Provide quick service for last minute changes.
To handle customer dissatisfactions and follow-up on service recovery (where necessary)
Inspection of Function Rooms prior to guest arrival, ensuring that client specifications are met.
Any other duties as assigned by Management
Requirements:
Diploma in Hotel Management or equivalent preferable.
Minimum 2 years\' in banqueting sales & events experience or in similar field
Proficient in Microsoft Office Suite
Experience in Clubs or Hotels will be added advantage.
Strong team player
Pleasant personality
Display adaptability skills and effective communication skills
Weekend & PH availability
Working Hours: 6 days work week, including weekend & PH. Staff transport is available at Khatib and Seng Kang. Job Types: Full-time, Permanent Salary: $2,500.00 - $3,500.00 per month Benefits:
Employee discount
Free parking
Schedule:
Flexible hours
Monday to Friday
Weekend availability
Supplemental pay types:
13th month salary
Performance bonus
Yearly bonus
COVID-19 considerations: Must be fully vaccinated Education:
Local Polytechnic Diploma (Preferred)
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