Job Description

Service & Operation Admin (Sing)
1,250 sharp minds, about 60 nationalities, one goal: shaping our world with innovation in a meaningful way. That’s EOS. Because our technology, industrial 3D printing, is the driver for sustainable production processes and sustainable products in many industries. Successful in the market for over 30 years, EOS acts as a think tank and solution provider where diverse personalities discover new paths together. We work globally networked, we prefer to think outside the box – and we’re looking for people who want to build the future with us. Are you with us?
Resposibilities
Service Operation

• Generate service quotation, invoice and process customer PO in the SAP.
• Create, Track/Trace and Archive of service orders and reports.
• Ensure timely closure and invoice to achieve revenue target.
• Participate in service contract proposal and closure.
• Prepare, setup, maintain all customer Install Base on regular basis.
• Organize technical staff travel arrangement and corresponding reservations.
• Service tool management, organization and calibration between EOS GmbH / Singapore office.
• Service related RMA, courier and mailing support.

Facility Operation

• Maintain facility’s necessary licences, liaise with relevant government departments
• Manage office inventory supplies (i.e. F&B, Pantry, Stationery & Attire)
• General office housekeeping including pantry and meeting room upkeep
• Handle office facilities and equipment.
• Suppliers and building management on building facilities such as maintenance and repair.

Qualification
Job profile – education

• Degree or diploma with preferably 2 years working experience in similar environment.
• IT knowledge (PC, MS-Windows, MS-Office)

Job profile – personal qualification

• Ability to work independently.
• High proficiency in English.
• Reliable and well organized, able to carry high work-load.
• Team player with good communication skills both internally and externally.
• Self-motivated and hands-on operation style.
• Meticulous, cost conscious and willing to learn new / upgrade skills.
• High degree of cultural awareness.

Others

• Willing to travel oversea when required to carry out duties as well as to get trained or updated.

HERE’S WHAT WE OFFER YOU AT EOS:
PURPOSE – We develop products with optimized energy consumption and recyclable components, we drive innovations which are socially relevant – so that our actions have a meaning.
DIVERSITY – No matter where you come from or what makes you tick, we want to engage new perspectives. We believe this diversity of thought will drive EOS’ future success – because together we simply achieve more.
EXCELLENCE – We develop individual learning journeys and offer different education opportunities at our EOS Academy – so you can grow and exhibit your best self.
SECURITY – We’re a successful family business and our technology is future-oriented – so you can plan your life.
FLEXIBILITY – We juggle working time models, home office, and new work concepts, offer benefits for public transport, bike leasing, and charging stations for electric cars – so you can live your lifestyle.
HEALTH – We offer health care courses, ergonomics coaching, support joint sports activities, and online offers for relaxation – so you feel good and stay healthy.