Service Associate, Money Changing Counter (1 Year Contract Renewable/convertible)
Job Description
Job Responsibilities Operations & Customer Service * Perform frontline counter transactions to meet customers' currency exchange needs with utmost accuracy and efficiency. * Cross-selling of Ba Job Responsibilities Operations & Customer Service Perform frontline counter transactions to meet customers' currency exchange needs with utmost accuracy and efficiency. Cross-selling of Bank's and Business Partners' services and products, e.g. SIM card, Travel Card, referrals for KrisFlyers and Cross Borders. Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary. Assist with other administrative duties assigned by team leader. Risk Management Escalate risk issues on a timely basis. Exercise vigilance when performing duties and highlight unusual and suspicious transactions. Risk and control issues are resolved on a timely basis. Job Requirements Candidate must possess at least GCE N' level A pleasant personality and enjoys engaging customer Driven, self-motivated and a good team player Good interpersonal and communication skills Applications must be willing to work in Changi Airport and able to work 3 rotating shifts
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Job Detail
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Job IdJD1186268
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$26400 - 34800 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned