Job Description

Position Accountabilities

To deliver an exceptional dining experience by providing friendly, sincere and accurate customer service.

Principal Accountabilities

Your main responsibilities as a Crew are to:


Greet and serve customers in a fast and friendly manner Be the subject matter expert of all menu items Follow all counter service procedures and operate cash register system Follow all food preparation procedures to ensure only high quality food is served Ensure that the restaurant is kept clean at all times
In addition, your extra responsibilities include the following areas:


Achieving targeted service time and accuracy standards Responding to customers' needs immediately in a pleasant manner Following performance standards for assigned stations Consistently practices food safety, cleanliness and sanitation procedures Following management directions and observing restaurants' policies Following guidelines on hygiene and personal grooming Following cash handling policies and procedures, when applicable Performing general housekeeping and cleaning duties as per assigned Communicating, Coordinating and Cooperating with co-workers at all times Providing assistance to co-workers in accomplishing tasks Providing both positive and corrective feedback that affects your shift or restaurant Ensuring your work station is cleaned and stocked before leaving it to another co-worker * Performing any other duties as assigned by the Management Team