Uphold and promote the company's brand values through professional conduct and service excellence.
:
1.
Cashier
Able to handle transactions effectively during rush hours
Be familiar with POS machine and interface
Be accurate in all transactions: purchase, return, cancel
Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers
Perform standard POS opening and closing procedures without supervision
Prepare and handle cash deposits accurately and according to SOP
Packing of breads for customer according to SOP
2.
Lobby
Dispense products from back kitchen
Assist customers in product enquiries, product pricings, promotions, etc
Perform suggestive selling and upsell/ promote products to customers
Must be able to name all products and know what the ingredients in each product are
Provide accurate product information and actively recommend items based on customer preferences.
3.
General
Learn all product names
Project friendly and positive image to customers
Outlet cleanliness
Tray and tongs cleaning
Able to handle customer requests and enquiry
* Adhere strictly to food hygiene, health, and safety guidelines
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