Greet guests in a friendly and respectful manner, offering a warm welcome in line with Japanese hospitality.
Assist guests in selecting food and beverages from the menu, explaining, and making recommendations.
Take accurate orders and deliver food and drinks in a timely manner.
Serve a variety of Japanese drinks, including sake, beer, and whiskey, following proper techniques and etiquette.
Upsell additional items such as specialty drinks, food items, or promotions.
Ensure guests' needs are met throughout their meal, providing refills, checking satisfaction, and clearing empty plates or glasses.
Communicate with the kitchen and bar staff to ensure food and drinks are prepared and served according to orders.
Maintain a clean and organized service area, including tables, utensils, and beverage stations.
Process payments accurately.
Adhere to all health, safety, and hygiene standards, especially in relation to food and beverage handling.
Engage with customers in a way that fosters a welcoming and respectful atmosphere, keeping in mind the communal, friendly nature of izakayas.
Perform any other duties as assigned by the manager, including setting up and closing the bar.
Job requirement:
Previous experience in a server or bartending role is preferred, particularly in a Japanese restaurant/bar.
Knowledge of Japanese food, drinks (especially sake and beer), and culinary terminology is a strong plus.
Excellent customer service skills with a focus on attentiveness and hospitality.
Strong multitasking abilities and the ability to work in a high-energy environment.
Ability to work evenings, weekends, and holidays as required.
A friendly, approachable, and professional demeanor.
* Must be of legal age to serve alcohol in the region.
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