Job Description

Join a global professional services leader. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanization. GHD is seeking a hardworking and passionate Service Delivery Governance Specialist – Change Management to join our friendly and collaborative IS team! The position will be part of our Strategy and Governance function within IS. The successful candidate will be responsible for:

• Governing and supporting the IS Service Delivery systems and processes, with focus on simplification, standardisation and automation of common IS activities to improve the efficiencies of IS teams and the experience of internal and external clients
• Overseeing the end to end process of Change Management for all changes globally to ensure that standardised methods and procedures are followed
• Apply a structured methodology and lead change management activities
• Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative
• Conduct impact analyses to assess change impact, change readiness and identify key stakeholders
• Provide input, document requirements and support the design and delivery of training programs in Change Management
• Manage the change portfolio

Required experience/skills:

• Bachelor’s Degree in Engineering (Computer/Telecommunications), Computer Science, Information Technology or equivalent
• Experience and knowledge in Change Management principles, methodologies and tools
• Certification in ITIL v3 or 4 Foundations
• Industry Certification (ie MSCE) is desirable
• Change Management certification or designation desired
• Excellent communication skills, both oral and written
• Willingness to work flexible working hours

Work schedule – Monday to Friday – 8 am to 5 pm
Applicants must be a Filipino citizen or have the right to work in the Philippines. We respectfully ask that no agency resumes be presented at this stage. #LI-JL1

Why GHD?
Being the best we can be is in our culture.
We are a family of smart, innovative and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanisation are made sustainable for generations to come.


Our commitment to you
Commitment is a powerful word that defines how we do business, how we serve our clients and how we care for one another. We will support your needs by giving you the tools to do your best work and then recognise achievements. We will set your curiosity free to allow brilliant minds to do their best work. We will invest in new ideas, removing barriers where we can. Finally, we will encourage you to collaborate with thousands of diverse people across our global business.


Who we are
We are committed to solving the world's biggest challenges in the areas of water, energy and urbanisation . GHD is a global professional services company that is a leader in engineering, construction and architectural expertise. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals, yet we are proudly ‘One GHD’ across more than 200 offices, spanning five continents – Asia, Australia, Europe, North and South America, and the Pacific region. Delivering extraordinary social and economic outcomes, we are passionate about building lasting relationships with our partners and clients.