Service Desk Analyst / Assistant Engineer (24×7 Operations)
SG, Singapore
Job Description
(2-Year Contract | Renewable & Convertible)
Location:
Bukit GombakAllowances:
With Site and Shift AllowancesWork Hours:
12-hour rotating shifts (Day/Night), 3-4 days per weekEnvironment:
Secure site (No-camera zone; lockers provided)Our client is seeking
Service Desk Analysts/Assistant Engineer
to support a24/7 Service Desk
, ensuring high availability of enterprise IT services and timely restoration of services in a mission-critical environment.Responsibilities
Monitor enterprise IT networks and server systems Act as the single point of contact for users, resolver teams, and vendors Respond to hotline calls and emails within agreed SLAs Take ownership of incidents and service requests through to resolution Track, update, and close tickets within defined timelines Maintain accurate documentation and incident records
Requirements
Minimum Higher NITEC in IT or related discipline 1-2 years of relevant experience Strong customer service, communication, and teamwork skills Experience in a NOC / Service Desk environment is preferred Comfortable working 12-hour rotating shifts, including weekends and public holidays Able to work in a secure, no-camera environment
To Apply
To apply or find out more information on this role, please email us or send in your updated resume to:
lynn.tay@starcareerconsulting.com
Lynn Tay
(Reg. No. R1876711)STAR CAREER CONSULTING PTE LTD
(EA Licence: 20C0353)Job Type: Contract
Contract length: 24 months
Pay: $3,000.00 - $3,800.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1713509
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSG, Singapore
-
EducationNot mentioned