Service Desk [tech Mnc/north East/ Up To $2600]

Singapore, Singapore

Job Description


  • Adecco is partnering with a Technology Multinational Corporation company to search for a Service Desk Specialist
The Opportunity
  • Focus: 1st level IT helpdesk support, Customer Service, Service Now
  • Office location: Singapore (North East)
  • Working Hours - 24x7 support (Including weekends and Public Holidays) or as advised by the Engagement Manager
The Talent
  • Open to work on weekend and public holiday if scheduled
  • Strong Knowledge Service Now
  • 1st level IT Helpdesk support
  • Excellence Communication Skills
The Job
  • Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests.
  • Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.
  • Help other support team members to resolve urgent/outstanding issues.
  • Act as a contact point between Helpdesk Operations and Other teams.
  • Assist supervisor to provide report to the management.
Next Step
  • We could contact you in the soonest time if you directly send your resume to:
  • Email Topic: Apply: Service Desk
  • We regret to inform that only shortlisted candidates will be contacted
Ling Kai Hoe

Direct Line: +65 6697 7174
EA Licence Number: 91C2918
Personnel Registration Number: R22106166

Adecco

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Job Detail

  • Job Id
    JD1396869
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned