Service Desk Singapore
Job Description
? We're Hiring: Service Desk Specialist! ?
We are seeking a dedicated and customer-focused Service Desk Specialist to provide exceptional technical support and resolve IT issues for our organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping users with their technology needs.
? Location: Singapore, Singapore
? Work Mode: Work From Office
? Role: Service Desk Specialist
What You'll Do:
? Provide first-line technical support via phone, email, and chat
? Troubleshoot hardware, software, and network issues
? Log and track incidents using ticketing systems
? Assist with user account management and password resets
? Document solutions and maintain knowledge base
? Escalate complex issues to appropriate technical teams
What We're Looking For:
? 1+ years of experience in IT support or service desk role
? Strong knowledge of Windows OS and common applications
? Excellent communication and customer service skills
? Problem-solving mindset with attention to detail
? Experience with ticketing systems and remote support tools
? Basic understanding of networking concepts
Ready to make an impact? ? Apply now and let's grow together!
Skills Required
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Job Detail
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Job IdJD1623021
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned