$4500 + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: WestResponsibilities
Proactively engaging with customers on service sales and technical inquiries to support the sales team in meeting sales growth objectives and nurturing positive client relationships.
Provides technical support during site installation, troubleshooting and testing & commissioning.
Deliver in-house (phone/email) and on-site service support, as well as conduct demonstrations for potential customers.
Provides technical support throughout site installation, troubleshooting, testing, and commissioning, including diagnosing issues, providing quotations, and processing purchase orders.
Source and fabricate troubleshooting tools, as well as manage the ordering process to ensure spare parts availability and reordering when necessary.
Prepare documentation for repair cases as required and assist with payment issues related to repair orders.
Enhance service revenue and expedite repair process turnaround time (TAT), while also managing warranty claims for both local and overseas customers.
Keep the repair/workshop area tidy and orderly, ensuring that demo equipment remains in operational condition.
Requirements
Minimum a Higher NITEC qualifications.
Minimum 3 years of relevant experience.
Good understanding of Standard Electrical Schematic Diagrams, and able to perform System, Hardware Testing & Troubleshooting.
Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.Please connect us via LinkedIn as follows for efficient messaging:Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!Attn: Jace Tay (Registration No.: R1331152)CAREER EDGE ASIA PTE LTD EA Licence Number: 13C6678 To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings. Email: recruit@caed.com.sgSocial Share:More Information