Job Description

Responsibilities:

• Performing Lighting products troubleshooting and repairs. Evaluating the performance, condition and quality control of new and used product
• Provides administrative support on service requisition record maintenance and other necessary processes.
• Handles service related communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
• Assists walk-in customers for any service requests.
• Handles product and service orders, invoicing, and daily transactions and scheduling
• Hotline support for the worldwideService Network by phone and email
• Participates in the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangements, and logistics.
• Keeping a clear record of all service cases.

Requirements:

• Minimum Diploma in Electrical Engineering or related studies
• Possess Electrician license preferred
• Minimum of 2-4 years’ experience in servicing and repairing mechanical and electronic equipment.
• Must possess familiarity with digital oscilloscope, meters, and hand tools
• Experience in reading and understanding schematic drawings, soldering using through-hole and surface mount techniques required
• Experience with analogue / digital cameras and lighting will be preferred
• Experience in Film or TV industry will be preferred
• Must be computer literate with detailed working knowledge of Microsoft Office Programs (Word, Excel, Outlook) required
• Willingness to travel domestically and internationally, as necessary, to headquarters and manufacturers, visiting customers, trade shows and set locations

HOW TO APPLY: Interested applicants, kindly send your resume in MS WORD format to ref18(AT)trustrecruit.com.sg or please click on “ Apply Now ”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Ong Darlene Day Ibasco EA Personnel Reg No: R22105561