Job Description

Responsibilities:

• Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
• Management of the Staff in Service Department
• Development and management of our service customer base
• Assist the Operation Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
• Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company\'s products.
• Responsibility for the prompt preparation of quotations for the supply / repair /installation of products as requested by potential customers.
• Accurately inform service clients about the schedule of their service request and the coordination between the service crews and customer for the timely and cost-effective supply of service and products ordered by the customer.
• Assist in the overall Occupational Health and Safety of employees and sub-contractors.
• Responsibility for the overall quality standards for the service work carried out.
• Work effectively with the Managers and Director of the affiliated companies to meet the common objectives of the respective business units and to explore opportunities that may strengthen the growth of the Company.
• Assist in the detailing of production paperwork of the Company\'s Door products as required by the client.
• Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business.
• Responsibility for the preparation of paperwork to initiate the raising of invoices relating to product being serviced and to ensure processing and mailing prior to the end of the month in which product was serviced.
• Advise the Management of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.
• Comply with Company policies from time to time.

Requirements

• Excellent knowledge of company products to service customer requirements
• Able to competently use a computer including the Microsoft office suite.
• Time management and working to deadlines
• Effective communication and building effective relationships
• Well-developed organizational skills and ability to coordinate paperwork/reporting requirements
• Efficient problem solving and Assertive with a positive attitude

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.

Additional Company Information

Registration No.

201935022Z

EA No.

19C9950

Company Size

1 - 50 Employees

Average Processing Time

4 days

Industry

Human Resources Management / Consulting

Specific Location

Ubi

Trust Recruit