Job Description

• Responsible for providing administrative and client service support to Relationship Managers (RM) within the Business Unit.
• Provide administrative and client service support to Relationship Manager servicing regional corporate clients.
• Respond to client enquiries with regards to transactions/account updates and instructions and provide resolution to most issues and requests.
• Conduct documental checks and handle exception approvals for corporate customers' account opening and transactions
• Perform enhanced screenings and due diligence Know-Your-Customer (KYC) checks during account opening and transaction reviews.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Responsible for providing administrative and client service support to Relationship Managers (RM) within the Business Unit.
• Provide administrative and client service support to Relationship Manager servicing regional corporate clients.
• Respond to client enquiries with regards to transactions/account updates and instructions and provide resolution to most issues and requests.
• Conduct documental checks and handle exception approvals for corporate customers' account opening and transactions.
• Perform enhanced screenings and due diligence Know-Your-Customer (KYC) checks during account opening and transaction reviews
• Coordinate with Product Groups, Operations and other functional areas as necessary.

• Minimum 2-3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Good team player who is driven, pro-active and has a positive attitude
• Bilingual, able to read and communicate in Chinese is a plus
• Degree/Diploma holders are welcome to apply