Service Manager

Singapore, Singapore

Job Description


  • Report to Restaurant Manager
  • Leading service operations
  • Maintain outlet service quality and display good customer relation skills
  • Ensure food quality and presentation are up to standard and manage service recovery
  • Manage peak periods effectively with good hosting and queue management skills
  • Display good supervisory skills with ability to assign and delegate duties among staffs
  • Plan outlet schedule and deployment
  • Manage staff discipline and performance issues
  • Execute outlet administrative duties and management reporting
  • Maintain restaurant hygiene and upkeep
  • Achieve sales target and manage maintenance, labour and food costs
  • Work with the Area Manager to ensure that sales revenue and operating costs targets are met
  • Improving procedures and systems
  • Conducting basic training and ensure SOPs are adhered to
  • Motivate team members and maintain a high level of team cohesiveness
  • Manage site/outlet and equipment maintenance
  • Any other duties assigned
Requirements
  • At least 5 year(s) of related working experience
  • Excellent communication and interpersonal skills
  • Excellent team player and friendly individual
  • High initiative and positive attitude
  • Able to multi-task and work in a fast-paced environment
  • Willing to work on weekends, public holidays, and rotating shifts
  • Strong operational and leadership skills
  • Able to source, retain and motivate staff
Staff Welfare & Benefits
  • 5 day work week
  • Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
  • 50% staff discount for dining in the restaurant (after the probationary period)
  • Medical Benefits
  • Staff Meals on duty
  • Transport provided for closing shifts
  • Annual, Sick & Hospitalisation Leave
  • Off in lieu for working on a Public Holiday
  • Long Service Rewards
  • Referral Incentive Program
  • Fast Career Growth Opportunities
  • Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)
Available Work Locations (All locations near MRT Station)
  • Indoor Stadium (Stadium MRT)
  • One Fullerton (Raffles Place MRT)
  • Orchard Rendezvous Hotel (Orchard MRT)
  • Riverside Point (Clarke Quay MRT)
  • Woodleigh mall (Woodleigh MRT)
  • Seletar Aerospace (28 mins away from The Seletar Mall) Opening soon

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Job Detail

  • Job Id
    JD1336413
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned