Job Description

Service Sales Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Sales Specialist , you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site. Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions. This position is based in Singapore.

Your responsibilities

• Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed
• Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market
• Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
• Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes
• Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database
• Translating the needs of customer into relevant ABB Service offerings and solutions

Your background

• Degree/diploma in Electrical /Electronic engineering Highly sales driven
• 3 - 5 years of working experience in engineering/service sales
• Hands on experience on Electrical Medium and low voltage system servicing
• The ability to develop and manage customer relationships
• A collaborative, solution-focused approach, and strong written and spoken communication skills

Benefits

• Life insurance
• Flexible work practices
• Accident insurance
• Paid Parental leave (gender neutral)
• Sick pay

More about us

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world\xe2\x80\x99s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated Work model: hybrid #LI-hybrid