Service Team Member

Singapore, Singapore

Job Description


Hygiene and Safety Standards

  • Follow the organisation\xe2\x80\x99s personal, food and beverage hygiene standards.
  • Follow the organisation\xe2\x80\x99s workplace safety and health policies and procedures.
Service Operations
  • Attend to customers at physical store for collection, walk-in purchases or dine in.
  • Respond to email and social media enquiries in a timely manner.
  • Assist in the maintenance of the service area and retail stock.
  • Assist in packing of orders and coordination of deliveries
  • Offer friendly and efficient services to all customers and attending to their needs, complaints and enquiries on various platforms (ie. email/Instagram)
  • Work closely with Management Team to be aware and updated on all Sales/Marketing activities
  • Processing of orders from stockists and communicating to relevant team members to coordinate fulfilment.
  • Assist in inventory management, ordering stocks and ensuring latest products are updated in the POS system.
  • Assist in all internal and external events.
  • Preparing and serving food, making coffee and tea
  • Ensure correct items are keyed in POS system for bill settlement.
  • Ensure the display is fully stocked and can meet the menu at all times, notifying the Operations Manager or kitchen staff of any shortage.
  • Clean the caf\xc3\xa9 areas, inside and outside and ensure they are safe and hygienic at all times.
  • Check that all caf\xc3\xa9 facilities, equipment or furnishings are in good order and to report any damage.
  • Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required.
  • Assist with preparing food for bookings, ensuring these are ready on time.
  • Ensuring the completion of daily financial paperwork and cash handling and that all expenditure is covered by an invoice or receipt.
Some culinary experience is a plus.

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Job Detail

  • Job Id
    JD1386590
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned