Job Description

Responsibilities

The Service Technician will assist the Technical Service Supervisor to provide an exceptional customer service experience by providing quality service repairs, installations and preventative maintenance for our customers which includes:

Service and troubleshoot complained products from customers Assembly and testing of the product before delivery Installation of product at customers' site Documents service and installation actions by completing forms, reports, logs, and records Accountable for all tools and equipment usages issued by the Company Participate in all jobs related training to keep updated with solutions offered by Company Make occasional overseas trips for training/workshops and to provide technical support to other international Boncafe Group of Companies as required Perform other duties as assigned.

Requirements

Minimum Nitec in Electrical/Mechanical Fitting and Installation or any related field With or without experience in a technical service environment Candidates with experience is an added advantage Patient, problem solver, able to interact with all levels of people Willing to perform occasional overtime and standby duty after office hours & on weekends/public holidays as required Willing to travel overseas as and when required on short notice Possess a valid Class 3 driving license.
Job Types: Full-time, Contract, Permanent
Contract length: 24 months

Pay: From $2,000.00 per month

Benefits:

Additional leave Cell phone reimbursement Company car Dental insurance Employee discount Free parking Health insurance Parental leave Professional development Promotion to permanent employee Vision insurance
Education:

Local Polytechnic Diploma (Preferred)
Experience:

technical service: 1 year (Preferred)
License/Certification:

Class 3 Driving Licence (Preferred)
Work Location: In person