Job Description

About the Role:
We are seeking a dynamic, consultative sales specialist with deep expertise in the ServiceNow platform to drive our ServiceNow service line across ASEAN. Based in Singapore, you will serve as a trusted advisor to both private and public sector clients, building enduring relationships by understanding and addressing their complex business challenges using ServiceNows innovative capabilities. This role is not just about selling products; its about leveraging the ServiceNow platform to deliver transformative automation and process solutions that drive real business outcomes.Key Responsibilities:

• Platform Expertise & Consultative Selling:

Leverage your deep knowledge of the ServiceNow platformxe2x80x94including ITSM, CSM, HR Service Delivery, and custom application developmentxe2x80x94to engage with clients, understand their unique challenges, and craft tailored solutions that drive meaningful transformation.

• Strategic Partnership Development:

Establish and nurture trust-based relationships with clients and partners, positioning yourself as a strategic advisor. Guide clients through the entire journeyxe2x80x94from discovery and solution design through implementationxe2x80x94to ensure that ServiceNows capabilities are fully leveraged to meet both immediate and long-term business goals.

• Market Leadership & Business Development:

Develop and execute business development strategies targeted at the ASEAN market, with a focus on both private and public sectors. Maintain and regularly update both short-term and long-term business plans in alignment with evolving market conditions.

• Thought Leadership & Continuous Learning:

Stay abreast of the latest ServiceNow innovations, industry trends, and best practices. Participate in continuous learning initiatives and professional networks, and share insights internally to help shape our go-to-market strategies and elevate our ServiceNow service line.

• Solution Customization & Value Articulation:

Work closely with clients to uncover underlying issues and opportunities, demonstrating how ServiceNows robust platform can be tailored to address their specific needs. Present clear, value-driven proposals that articulate the business benefits and ROI of adopting ServiceNow solutions.Experience & Certifications:

• 49 years of experience selling professional services and/or ServiceNow solutions. Direct experience with the ServiceNow platform is highly desired; candidates with strong strategic services selling experience in ITSM (e.g., HP, BMC, CA, or IBM) will also be considered.
• Proven track record of engaging with clients on ServiceNow-related projects and demonstrating how the platform can drive business transformation.
• Deep industry expertise in one or more sectors such as Public Sector, Banking, Financial & Insurance Services (BFSI); Healthcare & Life Sciences (HCLS); Communication, Media & Technology (CMT); Manufacturing, Logistics, Energy & Utilities (MLEU); Retail, Consumer Goods, Travel & Hospitality (RCGTH); with public sector experience being a strong plus.
• A minimum of 2 years of direct solutions sales experience in the ServiceNow space, managing long sales cycles and cultivating professional relationships.
• ServiceNow certifications or demonstrable expertise in ServiceNow modules and capabilities are highly preferred.
• Excellent communication, interpersonal, and presentation skills, with the ability to earn the trust of sophisticated customers and senior executives.
• Familiarity with technology capture processes and a proactive approach to advocating company solutions.
• A Bachelors degree is preferred.
• Willingness to travel within the ASEAN region as required.

What We Offer:

• An opportunity to work with a cutting-edge ServiceNow service line in a dynamic, consultative sales environment.
• A collaborative culture that values strategic thinking, continuous learning, and innovation.
• The chance to drive significant business transformation for leading clients across the ASEAN region, including prominent public sector organizations.

If you are a strategic thinker with a consultative sales approach, a passion for the ServiceNow platform, and a proven ability to solve complex business challenges through automation and process innovation, we invite you to apply.

Cognizant