Job Description

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Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for Services Account Manager to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

Reporting to the Service Sales Manager, your key areas of responsibility will include, but are not limited to:

The Services Account Manager is accountable for creating and capturing demand for the entire portfolio of services offered by Schneider at assigned accounts: Technical services including the start-up, maintenance, testing, retrofit, upgrade and recurring contracts. Accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.

This position is responsible to create develop and maintaining high level relationships including technical leaders. His/her role is to convince customers of the effectiveness of SE in understanding the issues and proving most appropriate solutions. He/she must be recognized by the end user as a technical advisor, capable of providing demonstration documents within customer organization to prove the effectiveness of the offered solution.

Utilizes excellent products/solutions/services and customer knowledge to educate customers on

life cycle management of their assets, application advantages, and how to replicate best practices from other accounts.

Creates Services proposals and close them facing the customer. He/she interacts with the Key Account Manager (KAM, if any) to develop a consistent Annual Account plan using all available information such as installed base tracking and business information.

• Initiates contact, develops relationship, and generates demand for customers in hunting zone, assigned to them by Service Sales Manager.
• Educates customers on all SE products and services with special attention on customer pain points and the ability to initiate and close big deals negotiations of key contracts.
• Cross selling of Service portfolio \xe2\x80\x93 Power, Secure Power & Cooling, Digital Energy and Industry
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery etc.)
• Utilizes BFO (Salesforce.com) for Sales funnel management, Account planning, Performance and Opportunity detection via Sales Cockpit.
• Works with GSC and KAM to create Local Service Contracts and/or Frame agreements.
• Provides detailed and accurate weekly Order & Sales forecasts, using BFO, and summaries in a timely manner.
• Participates in the preparation of analysis and reports on service performance.
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
• Provide the Service Sales & Marketing Leaders with Offers feedback and needs
• Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts needs.

What qualifications will make you successful?

• Bachelor Degree in Electrical Engineering or equivalent
• At least 3 years of Technical Sales experience with a total 6 years of Electrical Engineering experience
• Experienced in Electrical Distribution systems, Distribution and Protection systems, Power Quality experience is a must for being a \xe2\x80\x98Trusted Advisor\xe2\x80\x99 and create demands
• Account Management skills
• Cold Calling, Social Selling skills
• Previous experience in Services and Recurring Maintenance Contract will be a key differentiator
• Strong ability to analyse market and competitors
• Persuading, convincing, influencing, or impressing others in order to promote our offers and get them to support influencing other decision makers.
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services.
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of Power, Secure Power, Industry systems.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance
• Digital savvy, a self-starter on social media e.g. LinkedIn

What\'s in it for me?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• On-site gym

\xe2\x80\xa6and more!

We are looking forward to welcoming you in our team!

Let us learn about you! Apply today.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

\xe2\x82\xac25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric