Our Commercial team is a pivotal component of Doctor Anywhere. We're a collaborative team dedicated to crafting strategic partnerships that redefine healthcare delivery. Our focus is on cultivating relationships with insurance providers, healthcare agencies, and corporate clients, empowering them to provide exceptional healthcare experiences for their employees and communities.
About the role
We are looking for a highly motivated and customer-focused Executive/Senior Executive to support our Business Development Managers in their efforts to deepen engagement with key clients, operationalise new deals and effectively handling post-sales inquiries. The successful candidate will work closely with the sales team to operationalize deals and ensure timely service delivery, project rollout, and requirement fulfilment.
This role is based in
Singapore
and reports to the
Manager, Business Development
A summary of the key responsibilities are as follows:
Support Business Development managers in their strategy to deepen engagement level with key clients, upsell DA other products and develop the business pipeline.
Be able to build rapport with the working-team of key clients as part of stakeholder management.
Responsible for overall coordination with internal business partners to operationalise all deals, to ensure timeliness of service delivery, project rollout, requirement fulfilment and ensure accuracy of data to facilitate efficient engagement.
Recognize and address concerns brought up by the client, collaborate with internal stakeholders to find solutions, and provide timely feedback to the customer.
Proactively communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions.
Maintain easy, quick and high-quality interactions with all touch points and escalate resolutions in a swift and client centric manner.
Support the preparation of sales presentations, tender proposals, pricing and other pitch related documents.
Support the preparation and issue new contracts and renewal documentation within agreed timeframes.
Support development and implementation of technical parameters, policies, and frameworks for others to work around with.
About you
Bachelor's Degree with 2- 3 years of related Business Development and Account Management experience in a fast-paced enterprise sales environment.
Fresh Graduates who have no prior experience are welcome to apply. Proactive business development go-getter, looking to push beyond good, with desire to achieve excellent sales results.
Takes pride in the commitment to deliver the promise of good pre-sales and after sales service.
Highly motivated and innovative individual possessing the ability to work under pressure and to continuously meet tight deadlines and service standards.
Highly organised with strong attention to detail, ensuring sales meetings are well organized and agreements are completed accurately and efficiently.
Unquestioned integrity and high standards in the work you do
Genuine curiosity and strong desire to continuously learn and grow.
A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
Comfortable with ambiguity and flexible to learn new things - we're not done growing, and heading into uncharted territories is part of the fun!
About Doctor Anywhere
Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.
DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto "Keep Going, Keep Growing", our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia's healthcare future!
Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.
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