Job Description

Established in 1998 with headquarters and operations in Singapore. Leading petroleum hauler in Singapore with over 80% market share by number of trucks. Core business involves coordinating and ensuring safe transportation of petroleum products across Singapore.
Our Services: * -Fuel Haulage

• -Permit Declaration
• -Warehousing
• -Container trucking

Job Purpose:
To support the forwarding and haulage customer service team in coordinating daily operations, assisting with shipment documentation, and ensuring smooth communication between customers, drivers, depots, and internal departments.
Key Responsibilities:
1. Shipment Coordination

• Assist in arranging import/export container movement between port, depot, and customer sites.
• Monitor container collection and delivery schedules via PortNet, depot systems, and internal tracking sheets.
• Coordinate with operations and drivers to ensure timely dispatch and return of containers.
• Follow up on job status and update customers proactively.

2. Documentation & Permits

• Prepare and verify basic shipping documentation such as Job Orders, Delivery Orders, and e-permits.
• Assist in checking HS codes, consignee details, and customs declaration data.
• Support the submission of permits to authorities (e.g., Singapore Customs, SCDF for DG shipments).
• Maintain filing of completed job files and ensure accuracy of records.

3. Customer Service & Communication

• Communicate with customers regarding delivery updates, job confirmation, and documentation requirements.
• Coordinate with internal departments (Operations, Accounts, Sales) for customer-related issues or billing clarification.

4. Data Entry & Reporting

• Assist in updating the daily job tracker, port release records, and driver allocation sheets.
• Perform basic Excel data cleaning and help maintain customer database.

5. Process Support & Learning

• Learn the fundamentals of freight forwarding, port operations, and container logistics workflow.
• Support the team in continuous improvement projects

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Skills Required