Job Description

• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Recruit and interview new staff for the supermarket
• Organize training, orientation, and supervise all departmental managers
• Organize holidays
• Oversee receiving orders and stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Appraise, monitor, and plan tasks to be given to individual staff members
• Discipline, counsel, and coach employees to maintain positive result generation
• Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
• Study trends, authorize clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies
• Identify profitability ratio by studying financial statements and operating statements
• Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.