Come join an appliance company that is on its exciting journey to lead in the premium luxury space. This role is suited for a warm and passionate individual who likes to create value proposition to walk-in customers and develop long lasting relationships. We are looking for a candidate to support the successful end-to-end delivery of a premium experience via our Fisher & Paykel showroom that positively represents Fisher & Paykel\xe2\x80\x99s brand, influencing enduring loyalty that ultimately increases market share and revenue growth.
Reporting to the Marketing Manager, you will:
Act as a Fisher & Paykel brand ambassador and warmly welcome guests on arrival and ensure their journey through the showroom is aligned with our Fisher & Paykel design story and the customer\'s needs
Deeply understands and build lasting relationships with our key stakeholder community (kitchen/bathroom designers, interior designers and architects (both interior & landscape)) through showroom interactions
Work closely with Marketing Manager to deliver a curated Fisher & Paykel premium experience to all visitors to attract target auidence, providing guests with in-depth product detail & pricing information
Work with Marketing Manager to support showroom activities in regard to programmes and activations to ensure event planning is executed to a high standard
Achieve budgeted sales from visitors to our showroom and handle purchase transactions
Assist with event preparation and setup as required and is responsible for arranging refreshments and cooking demo set up as required; assist with set up and administration of other showroom events as required
Front of house assistance \xe2\x80\x93 ensures showroom is well presente
Housekeeping \xe2\x80\x93 refill fridges with refreshments, make coffee & tea for visitors
- Consumer care - manage showroom calendar, bookings and demonstration timings; service call procedure; update website information; answer and manage phone calls and incoming emails to the Showroom inbox, redirecting questions and issues where appropriate
Provide high-level administrative support to customers and Fisher & Paykel colleagues
Work with Ops Manager on stock management
Handle daily sales reconciliation and reporting
Ensure First Aid kit is fully stocked at all times and replenish when needed
Job Requirements:
6 days work week
First Aid Certification (mandatory)
Diploma and above in retail and sales, hospitality and business
Eloquent and good communicator
Ability to communicate in English
Able to close sales
Working location: Fisher & Paykel Showroom Riverside Condomium 51, Kampong Bugis, #05-01, S(338986)
We regret to inform that only shortlisted candidates will be notified.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.