Job Description

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

The Business Manager supports the Singapore and ASEAN Operations and Technology Head, and is part of the wider Asia Pacific Operations and Technology Business Management committee. The Business Manager serves the critical role of helping to drive the Singapore and ASEAN O&T management initiatives and efforts. The Business Manager oversees and executes initiatives and projects related to governance and oversight, risk and controls, regulatory compliance, transformation (including Citi's strategy refresh) and drives business momentum.

The Business Manager works in close partnership with the Singapore and ASEAN O&T Management Team, and O&T Business Operations community to drive the most important priorities across the franchise. The role is based in Singapore.

Responsibilities:

The Business Manager role has three broad elements: (1) Governance (including reporting and analytics), (2) Risk and Control (3) Financial Management and (3) Human Capital/People. The successful incumbent will:

• Partner with local and regional business management team to ensure alignment of business goals
• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics
• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings
• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests
• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership
• Provide input into and recommend technology change, process improvements and control framework enhancements
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5+ years of relevant experience
• Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

The Business Manager drives the overall administrative activities of Singapore and ASEAN O&T. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Manager may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs and ad-hoc projects as necessary.

Additional Information

Career Level

Senior Executive

Qualification

Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree

Years of Experience

5 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Citi is more than a global financial services company. It's an engine for progress. Join us, and you'll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.

Mission: Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.

Additional Company Information

Registration No.

200309485K

Company Size

More than 5000 Employees

Average Processing Time

30 days

Industry

Banking / Financial Services

Company photos

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