Job Description

Sip Ambassador

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About Us

We are a lifestyle retail brand reimagining hydration and everyday wellness.


We're home to design-driven lifestyle products that make staying hydrated fun and stylish.


Our stores are bright, friendly spaces where teamwork, energy, and genuine connections matter more than scripted sales talk.

About the Role

As a

Sip

Ambassador

, you're the face of Unbottled.


You make customers feel welcome, guide them to the right products, and keep the store looking amazing.


You're part of the frontline team that delivers the lifestyle experience -- good vibes, great service, and real care.

What You'll Do

Greet and assist customers with product information and recommendations. Handle transactions, exchanges, and refunds accurately and efficiently. Execute store opening, closing, and daily housekeeping routines. Maintain stock displays, replenish shelves, and keep the store visually fresh. Support with stock take and inventory accuracy. Escalate customer issues or special requests to the Supervisor when needed. Participate in store events, promotions, and visual merchandising refreshes.

How Success Is Measured

Customer satisfaction and feedback Sales contribution and upselling effectiveness Team collaboration and reliability Stock accuracy and store presentation standards

Who is the team

Enthusiastic, friendly, and naturally good with people Reliable and takes pride in doing things well Fast learner who enjoys being part of a team Comfortable working retail hours, weekends, and public holidays Previous retail or service experience is a plus -- but passion and attitude matter most

Why You'll Love Working Here

Supportive, fun team culture (we actually enjoy work) Opportunities to grow into

Supervisor and Manager roles

Performance bonuses Recognition programs like Customer Hero and Most Helpful Teammate*