Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As a Site Lead at JLL, you will lead comprehensive site operations while managing complex office transitions and relocations to ensure seamless business continuity and operational excellence across your designated facility. This strategic leadership role combines project management expertise with day-to-day site oversight, requiring you to coordinate end-to-end office relocations, workplace transition planning, and post-occupancy support while supervising facilities teams including reception, janitorial, and maintenance staff. You will play a crucial role in JLL's commitment to delivering exceptional workplace experiences by developing site-specific policies and procedures, managing vendor relationships, implementing sustainability initiatives, and collaborating with cross-functional teams to align operational practices with organizational goals while ensuring compliance with company standards and regulatory requirements.

What your day-to-day will look like:

Lead end-to-end coordination of major office relocation projects ensuring smooth transitions with minimal operational disruption through timeline, budget, and vendor management

Oversee workplace transition planning including space optimization and infrastructure readiness while managing logistics planning and space allocation with business units

Supervise facilities teams including reception, janitorial, and maintenance staff while ensuring efficient daily operations and high service standards

Develop and implement site-specific policies, procedures, and operational protocols in alignment with company standards and compliance requirements

Manage Day 2 post-occupancy requests ensuring quick turnaround and business continuity while conducting regular space inspections and FMS updates

Maintain strong vendor relationships through contract negotiations and service quality assurance for cleaning, maintenance, and security services

Partner with other site leads and central facilities teams to align on best practices, resource sharing, and continuous improvement initiatives

Prepare detailed reports on site operations, project status, and performance metrics while actively participating in internal and client-facing meetings

Required Qualifications:

Experience in site management or facilities leadership with proven track record in office relocations and workplace transitions

Strong project management skills with ability to coordinate complex logistics and manage multiple stakeholders simultaneously

Leadership experience supervising facilities teams including reception, janitorial, and maintenance staff

Knowledge of site operations, policies, procedures, and compliance requirements in corporate environments

Vendor management experience with contract negotiation and service quality oversight capabilities

Proficiency in Facility Management Systems (FMS) and space management tracking systems

Excellent communication and stakeholder engagement skills for internal and client-facing interactions

Understanding of building management operations and common area maintenance coordination

Preferred Qualifications:

Background in Moves, Adds, and Changes (MAC) operations and occupancy planning

Experience with Permit to Work (PTW) processing and corrigo request management

Knowledge of mechanical and electrical (M&E) systems and preventive maintenance coordination

Familiarity with sustainability initiatives and environmental compliance in site operations

Understanding of mailroom operations and administrative support functions

Experience with cross-site collaboration and resource sharing initiatives

Background in performance monitoring and metrics reporting for senior management

Knowledge of building safety protocols and workplace compliance requirements

Location:

Onsite



At JLL, we are collectively shaping a brighter way -- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.



JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.