Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Regional Small Works Programme Manager



The Regional Small Works Programme Manager is responsible for overseeing and managing the programme of small-scale construction and renovation mechanical equipment upgrade and replacement, office reconfiguration and refurbishment projects from initiation to completion. Projects will typically be below 500,000 USD and at the Client's sites across APAC (excluding India / ANZ)



This role requires strong organisational, communication, and project management skills to ensure successful project delivery within defined timelines and budgets by variable project delivery teams. The Regional Small Works Program Manager collaborates with in country facility management, and other stakeholders to ensure quality, cost-effective solutions are executed. They must also possess a solid understanding of construction processes, regulations, and safety protocols. The Regional Small Works Program Manager plays a key role in driving accountability for delivery in accordance with the Client's requirements, processes and procedures and JLL best practice.

Key Responsibilities:

Regional Program Management:

Act as a Subject Matter Expert in the delivery of projects. Establish and maintain a standard set of practices, processes and templates for managing small works projects consistently and efficiently to reduce project-related risk and costs.



Ensure small works delivery processes and systems are efficient and effective whilst aligned to business needs.



Develop and maintain a pipeline of prioritized, approved projects, and manage overall delivery of the programme within agreed financial parameters



Help develop, monitor and (where appropriate) audit project plans, including timelines, budgets, with variable / in-country project delivery teams.



Programme manage multiple small works projects across the region



Monitor and report project progress, highlighting any issues or risks, and recommending mitigation strategies provided by variable / in-country project delivery teams.



Attend project meetings where possible to deal with any unforeseen 'roadblocks'.



Review change orders and scope variations, ensuring they are properly documented by variable / in-country project delivery teams and approved, with appropriate change orders , PO's and other documentation in place.



Ensure delivery teams are delivering projects that comply with all relevant regulations, building codes, and safety standards.



Manage project vendor contracts ensuring compliance to client procedures

Contractor and Vendor Management:

Where required, work with delivery teams to identify and engage suitable contractors and vendors for project execution.



Review governance documentation (project briefs, tender evaluation reports, change requests etc) completed by in-country project delivery teams.



Monitor schedules and work to suppliers to deliver quality products and services on time and within budget.



Facilitate and resolve any contractor or vendor disputes or issues promptly and professionally with variable / in-country project delivery teams.

Communication and Stakeholder Management:

Collaborate with internal stakeholders (e.g., clients, variable / in-country project delivery teams, facility managers) to maintain smooth project delivery, act as a point of escalation as required.



Regularly communicate project updates, milestones, and risks to stakeholders at various levels.



Provide regular reports on the performance of the programme to clients and other relevant parties.



Foster positive relationships with stakeholders, ensuring their expectations are managed and met.



Manage client requests and change orders, aligning them with project objectives and constraints

Cost Control and Budget Management:

Support and provide inputs into the development of project budgets variable / in-country by project delivery teams and monitor costs throughout the project lifecycle.



Identify cost-saving opportunities and recommend value engineering options.



Review invoices, change orders, and contracts to ensure accuracy and alignment with project objectives.



Track and report on overall financial performance of the programme .



Ensure proper documentation and tracking of project expenses carried out by variable / in-country project delivery teams.



Key Roles & Responsibilities internal to JLL

Manage, mentor and develop JLL staff members employed on the Account



Own all commercial and contractual matters in connection with JLL's services. Ensure all agreements and documentation necessary for invoicing is in place, assure the issue of invoices, drive cash collection and identify opportunities that improve JLL margin without comprising the service provided.



Create awareness of JLL's full range of services to the client as value creation opportunities



Comply with all JLL policies and procedures, including but not limited to ethics and business practice

Qualifications and Requirements:

Bachelor's degree in construction management, engineering, or a related field.



Be able to operate design software, such as CAD is advantageous



Previous experience in project management, preferably in small-scale construction projects.



Strong knowledge of construction processes, building codes, and safety regulations.



Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.



Strong communication and negotiation skills to collaborate with contractors, vendors, and stakeholders.



Proficient in project management software and tools.



Problem-solving and decision-making capabilities to address project issues and unplanned events.



Ability to work independently and proactively, while also being a team player.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.