Job Description

What the role is:
We are looking for service-oriented individual to join the Mandai Operations Department of Memorial Services and Operations Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at Mandai Crematorium & Columbarium and will play a key role in providing after-life care services.
What you will be working on:
You will be responsible for the following:

• Oversee and responsible for real-time monitoring of operations equipment, such as cremators, Automated Guided Vehicles (AGVs), Process Control Management System, self-service ash collection lockers to ensure smooth and efficient running of the day-to-day crematorium operations and equipment
• Provide quick response to troubleshoot and rectify faulty equipment immediately and remotely, to ensure any equipment malfunction does not result in systems failure
• Attend to alerts/faults/alarms at Process Control Monitoring System visualisation and other panels such as fire alarm, chiller etc.
• Attend to alerts/faults/alarms at Fire Control Centre room after office hours
• Responsible to attend to Next Of Kin/Funeral Director if intercom system is activated at Service Hall/Viewing Hall
• Handle and manage feedback
• Support supervisor in monitoring ground situations that includes statistics collation and reports preparation
• Perform other duties assigned by supervisor

What we are looking for:
Requirements:

• Minimum 3 years of working experience in environmental public health, or other fields with experience in operations and maintenance of systems, from implementation, testing and commissioning to operational stage
• Knowledge in Electrical / Mechanical / Electronics Engineering preferred
• Willing to learn and explore new technology
• Able to respond decisively to dynamic situations in operations environment
• Tactful, approachable and patient as well as being religion sensitive
• Mature, independent, responsible and resourceful
• Ability to interact and foster teamwork
• Good interpersonal, communication skills and positive attitude
• Willing to work in after-life care service environment
• Tactful, approachable and patient
• Mature, independent, responsible and resourceful
• Able and willing to work on weekends and public holidays

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.
About National Environment Agency:
The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations. For more information, visit www.nea.gov.sg

Skills Required