Job Description

ABOUT CIRCLESFounded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.We are backed by global investors such as Warburg Pincus, Peak XV (f.k.a. Sequoia), EDBI and Founders Fund - renowned backers of industry-shaking innovators.ABOUT THE ROLEWe are seeking a passionate and innovative Social Media Manager to join our dynamic marketing team. The ideal candidate will be responsible for developing and executing our social media strategy to enhance brand awareness, engage with our community, and drive customer acquisition. This role will involve collaborating with cross-functional teams to ensure our social media presence aligns with our overall marketing objectives.WHAT YOU\'LL BE DOING

• Strategy Development: Create and implement a comprehensive social media strategy that aligns with Circles.Life\'s brand vision and business goals.
• Content Creation: Develop engaging and creative content tailored for various platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) to promote our products and services.
• Community Management: Monitor and engage with our online community, responding to comments, messages, and inquiries in a timely and authentic manner.
• Analytics and Reporting: Track, analyze, and report on social media performance metrics, adjusting strategies as needed to improve engagement and reach.
• Collaboration: Work closely with the marketing, product, and customer service teams to coordinate campaigns and ensure consistent messaging across all channels.
• Trends and Insights: Stay updated on the latest social media trends, tools, and best practices, and recommend innovative approaches to enhance our online presence.

WHO YOU ARE

• Bachelor\'s degree in Marketing, Communications, or a related field.
• 3-5 years of experience in social media management or digital marketing, preferably in the telecommunications or technology sectors.
• Proven track record of growing and engaging social media audiences.
• Strong writing and communication skills with a creative flair.
• Proficient in social media analytics tools and reporting.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Experience with paid social media advertising is a plus.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life