Job Description

Mixologist
Provision of friendly and efficient food and beverage service that meets the guests' expectations. This role is 'hands on', working as part of a team to provide efficient 5 star service.

What's in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Uniform will be provided.

What you will be doing:

• Provide exceptional service to guests by promptly welcoming and courteously serving guests in a can-do fashion, engaging in polite conversation when time allows.
• Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
• Prepare drinks for cocktail service orders and have a passion for mixology. Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations.
• Ensure the bar and its equipment are clean and fully functional
• Responsible for supervising ambassadors that are preparing and serving beverages at the hotel bar.
• Brief ambassadors on the preparation methods, service and the contents of the drinks list.
• Enforce safety regulations and sanitation standards for the storage areas for beverages.
• Creative development of signature beverage offering
• Prepare cocktails and other drinks for the guests.
• Ensure that the drinks, cocktails and other beverages in the bar are in accordance to the hotel standard drink recipes.
• Ensure that the operations in the bar are up to the Sofitel standards and service culture.
• Attend to guest complaints, requests and inquiries regarding the beverage and services.
• Lead and maintain a positive working environment
• Interact with customers, take orders for drinks and snacks
• Plan and present bar menu.

Your experience and skills include:

• Minimum 2 years experience in a similar role, preferably including 5 star experience.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Desire and ability to train and develop staff.
• Maintains awareness of industry trends in service, product and presentation.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Effective numeracy, verbal and written communication skills.
• Appreciates and maintains an effective outlet for stress.
• Willingness to work weekends and public holidays as part of the job role.
• Has the aptitude and willingness to undertake further development with Sofitel.

Your team and working environment:

In alignment, with Sofitel's passion for luxurious hospitality, we strive to build a team of dedicated individuals with expertise to create an unforgettable experience for our guests.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS