Job Description

We are seeking a passionate and customer-focused

Soft Furnishing Stylist

to join our team. This role involves guiding homeowners through their fabric selection process, providing excellent service from enquiry to after-sales, and ensuring smooth coordination of each project.

You will be the main point of contact for customers, helping them choose the right fabrics for their homes while handling the sales process, project scheduling, and follow-ups. If you have an eye for detail, enjoy interacting with people, and can manage multiple tasks efficiently, we'd love to have you on board!

Responsibilities:

>Engage with customers via phone, text, chat, and in person to guide them through fabric selection and the sales process
>Schedule and attend appointments with homeowners to assist in choosing fabrics
>Prepare and issue accurate quotations and collect deposits/balance payments
>Coordinate project timelines, including site measurements, fabric ordering, and installation
>Maintain accurate fabric checklists, stock records, and daily sales reports
>Address customer servicing or defect requests and arrange follow-up actions with the installation team

Requirements:

oStrong communication and interpersonal skills
oOrganized and able to handle multiple projects at a time
oCustomer-oriented with a positive, proactive attitude
oPrior experience in sales, customer service, or interior-related industries is an advantage (but not required)
oAble to start work immediately is preferred

Benefits:

- Supportive and dynamic team environment
- Comprehensive training provided
- Career growth opportunities
- Insurance, medical & dental coverage
- Annual Wage Supplement (AWS)
- Birthday leave
- 14 days annual leave upon confirmation
- Attractive commission & profit-sharing scheme

Job Type: Full-time

Pay: $2,500.00 - $3,000.00 per month

Benefits:

Additional leave Free parking Health insurance Parental leave Professional development
Work Location: In person