Job Description

About the opportunity
The ideal candidate should be a proactive individual with strong communication skills. He or she should have good technical knowledge in oracle SQL/PLSQL , Java and basic knowledge on payroll domain.
What you'll get to do

• Provide client support for application and technical issue resolution via email, phone and ticketing tool (Service Now) for production application environment.
• Troubleshoot and resolve software related issues.
• Provide functional and technical solution to clients.
• Excellent problem-solving capability, thinking, analytical ability and self-learner.
• Perform as team player, timely analysis and problem solving.
• Knowledge on Oracle SQL query writing (Any certification will add value)
• Extensive knowledge in PLSQL
• Basic understanding on Java.
• Basic knowledge on payroll application.
• Knowing Singapore statutory will add value
• Willing to work in rotational shifts - including weekends.
• Weekend on call or in office support weekly rotations.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Willing to work at Client location during SIT, UAT and depending on the situation
• Flexibility in handling different roles in supporting client

Skills and experience we value

• 2-5 years of experience in development as well as in production support.
• With a min of Diploma in IT / Computer Science graduate.
• Strong problem-solving and analytical skills.
• Self-motivated, independent, detail oriented, and a responsible team-player.
• The ability to communicate effectively - both verbally and in writing.
• Good knowledge in writing PLSQL objects, debugging PLSQL blocks
• Good SQL knowledge in writing queries
• Ability to adapt quickly to an existing complex environment and learn new concepts / software technologies as needs arise.

Skills Required