Solution Account Manager
Singapore, Singapore
Job Description
Job Summary
- Singapore
- Contract
- JN -022024-1955350
- Feb 02, 2024
- Competitive
Our client is a Multinational software company specialized in software for the creation and publication of a wide range of content
This role is a client facing role will cover both Enterprise & Mid-Market accounts in SEA, predominantly for the Philippines, Malaysia, Indonesia & Vietnam markets.
Job Responsibilities
- Responsible for a selected set of Digital Experience customers, largely based on a market geography
- Work with clients and partners to ensure that customers are successfully using the solutions and keep them
- Support our customers with specific solution resources available and with their issues and concerns
- Identify and grow opportunities, ensure growth attainment and assess renewal risks
- Keep customer satisfaction high to derive an outstanding level of customer retention
- Bachelor\'s degree or equivalent with min 3-5 years experience in account management, tech sales from SaaS or tech industry
- Thoroughly understanding of technology sales cycle, preferably in SaaS environment.
- Strong sales and account management skills with the ability to sell value in a competitive environment.
- Ability to support clients throughout the entire customer journey from onboarding through to contract renewal.
- Ability to establish long-term trusted relationships with customers and internal stakeholders.
- Capable of handling stressful situations like a pro, constantly looking to expand own knowledge and skills and customer centric, resulting in impressive retention rates.
- Excellent in communication and being passionate about selling new products to help our customers grow.
*Referrals are greatly appreciated*
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Morgan McKinley Pte Ltd
Ramitha Ravindran
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Job Detail
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Job IdJD1402631
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned