Job Description

The Solution Architect is responsible for planning, overseeing and leading solution designs from ideation through to completion. This role requires specializing in IT Infrastructure & Security technologies, you will be responsible for designing comprehensive technical solutions on Modern Workplace & Mobility. You will collaborate with IT Project Manager, solution vendors, partners, cross-functional teams, including stakeholders from various business line, to ensure successful solution design aligned with business requirements. Your expertise in solution design & architecture and technical leadership will be vital in driving the successful delivery of solutions.The Solution Architect will be part of PMO delivery team responsible for driving infrastructure & security roadmap to the modern workplace designed, verify the solution reliability and transformation projects.Key Responsibilities

• Implement and manage policies for service accounts, ensuring they adhere to security best practices. Regularly review and audit service account usage to prevent unauthorized access.
• Develop and enforce mobile device management (MDM) policies for non-Windows devices, ensuring seamless integration of mobile devices into the end-user computing environment.
• Design and implement disaster recovery and business continuity plans for end-user computing environments. Regularly test and update plans to ensure preparedness for potential disruptions.
• Automate AD reporting tasks, providing regular reports on health, object status, and other relevant metrics.
• Conduct AD vulnerability assessments and remediate identified critical and high-risk vulnerabilities.
• Analyze and upgrade Forest/Domain functional levels from current versions to newer, compatible versions.
• Consolidate Forest/Domain structures to optimize Active Directory environments
• Understand business requirements and objectives of the modern workplace roadmap and projects, and map these into IT Infrastructure & Cybersecurity technologies for implementation.
• Design and architect IT Infrastructure modern workplace solutions, including end-user workstation transformation from Windows 10 to Windows 11, device hardening, security baselines, user profile management, device management, configuration management, hardware/software compatibility with asset lifecycle methodology, and implementation of OKTA, MFA, and authenticators.
• Verify existing domain structure setup on Azure AD, server infrastructure, network architecture, and security components to ensure alignment with modern workplace implementation principles.
• Accountable for detailed component specifications and translating these into detailed designs for implementation.
• Create or review High-Level Designs (HLD) and Low-Level Designs (LLD) to ensure adherence to technology standards.
• Collaborate with stakeholders to provide technical solutions and guidance during project implementation phases.
• Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies.
• Conduct proof of concepts to define technology direction.
• Evaluate and select appropriate technologies, platforms, and tools to meet project requirements in the IT Infrastructure domain.
• Create and maintain all solution architecture and delivery artifacts, including infrastructure diagrams, technical specifications, and configurations. Document information into required runbooks.
• Foster a collaborative and positive team environment, promoting effective communication and problem- solving across infrastructure projects.
• Define and drive quality standards across solution design and delivery.
• Design and implement identity and access management solutions, including role-based access controls and privileged access management. Ensure secure authentication and authorization mechanisms, including Multi-Factor Authentication (MFA).
• Implement data classification and labeling frameworks to ensure data security and compliance. Utilize endpoint analytics tools to monitor and optimize device performance and user experience.

Experience and Skills:

• Strong knowledge of IT infrastructure principles, Azure Cloud domain design, network architecture, server infrastructure, end-user computing, and cybersecurity tools and infrastructure.
• Proven experience as a Solution Architect, designing and implementing IT Infrastructure & IT end-user \xe2\x80\x93 Modern Workplace architecture, and collaboration solutions in projects.
• Extensive experience with Microsoft\xe2\x80\x99s modern workplace toolset, including Office 365, Windows, and deployment tools such as Identity with Azure Active Directory Premium, Intune (Microsoft Endpoint Management, MDM, and MAM), and Modern Deployment technologies. Deep technical competence in security and compliance, with a core competency in designing modern workplace architecture.
• Proficiency in Desktop Virtualization & Citrix certification.
• Strong working knowledge of Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, Multi-Factor Authentication, Encryption, Enterprise Backup, and Windows Server.
• Demonstrated experience in delivering or consulting on cloud migration from hybrid cloud environments and modernization engagements on the Microsoft Azure platform.
• Proficiency in infrastructure technologies, such as cloud-based management and solutions referring to Windows Autopilot, Microsoft Intune, Cloud Configuration, and Endpoint Analytics.
• Good understanding of IT Service Management processes, such as incident, change, and problem management.
• Excellent analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions.

Preferred Qualifications:

• Enterprise Architecture certification (TOGAF preferred).
• Security certification (ISC2 preferred, such as CISA).
• Azure Solution Architect certification.
• Exposure to ITIL (Incident, Problem & Change Management).

Additional Desired Skills:

• Experience with application deployment and patch management tools such as Tanium, SCCM & Intune.
• Familiarity with role-based access controls and privileged access management (PAM).
• Experience with data classification and labeling, and security compliance frameworks.
• Understanding of mobile device management (MDM) policies for non-Windows devices.
• Strong communication and stakeholder management skills, with the ability to explain technical solutions to non-technical audiences.
• Experience in end-user experience optimization, including login experience and password-less login solutions.
• Ability to manage vendor relationships and ensure alignment with organizational goals.
• Experience in leading cross-functional teams and driving innovation in end-user computing environment

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