Job Description

Riverbed, the leader in AI observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and

AI-powered observability platform

and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading

Acceleration solutions

that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally - including 95% of the FORTUNE 100 - we are empowering next-generation digital experiences.





We are seeking a Solutions Engineer for immediate hire. In this role you will function in a highly technical pre-sales environment, creating technical solutions to solve business problems for global enterprises.





What you will do


Serve as the technical subject matter expert throughout the sales process. Owning and managing various pre-sales activities - including technical presentations, demonstrations, and proof of concept projects. Collaborate with the Sales team, jointly owning the sales cycle and account plan. Help to drive deeper & wider into the account - identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors. Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers & pain points - guiding the technical sales cycle towards a technical close & a business win. Build strong relationships with key contacts in the partner ecosystem. Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close.
What makes you an ideal candidate


Experience in a pre-sales (or similar) role, with a deep understanding of enterprise sales cycles and various selling strategies. Relevant competitive knowledge - i.e., industry, technologies and product offerings, evolving technologies, and threats. Proven consultative skills from prior performance engineering engagements in presales or professional services. Able to travel 20% - 40% - traveling primarily throughout Singapore but also in other parts of APAC as required. * Outgoing personality and passionate about technical sales and working with customers.