Job Description

We're looking for a passionate and service-oriented individual to join our team as a Sommelier / Wine Service Associate. You'll play a key role in creating memorable guest experiences through your knowledge, enthusiasm, and professionalism in wine and hospitality.

Responsibilities

1. Customer Experience & Service


Greet and engage customers warmly, delivering genuine and attentive service. Recommend wines based on guests' taste preferences and budget in a professional manner. Conduct tastings, share product knowledge, and maintain high hospitality standards. Support wine events, tastings, and private functions when required.
2. Sales & Retail Support


Assist with daily retail operations and sales transactions. Maintain up-to-date knowledge of wine products, regions, and producers. Promote seasonal selections and special offerings to enhance customer experience. Ensure the store is organized, clean, and welcoming at all times.
3. Inventory & Operations


Support daily stock checks, restocking, and labeling of products. Receive deliveries, maintain accurate inventory records, and ensure proper storage conditions. Assist with merchandising displays and general opening and closing duties.
4. Learning & Development


Participate in regular tasting sessions and internal training programmes. Continue to build knowledge in wines, regions, and service techniques. Opportunity for career progression into a Senior Service or Sommelier role based on performance.

Requirements

Interest or basic knowledge in wine, service, and hospitality. Positive attitude, good communication skills, and willingness to learn. Prior experience in F&B, bar, or retail environment preferred but not required. * Team player with responsibility, attention to detail, and customer focus.