Job Description

SOP-Sales Processing

This role has been designated as \xe2\x80\x98Edge\xe2\x80\x99, which means you will primarily work outside of an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

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Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE GreenLake is at the vanguard of HPE\'s current and future strategy to become the industry leader in Edge to Cloud platforms. Launched over 2 years ago, the GreenLake brand has since grown to become the market leader for on-premises IT-as-a-service, leading the category with over 35% global unaided awareness. HPE GreenLake brings the modern cloud IT experience to the data and applications clients can\'t or won\'t put into the public cloud.

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Responsible for sales processing and process improvement for one or more assigned areas, accounts or processes
• Reviews performance of sales processing activities for assigned areas and accounts
• analyzes results to develop forecasts, identify issues and opportunities, and works directly with clients to resolve claims or inquiries
• Communicates data and issue analysis to clients and internal and external stakeholders
• provides tangible feedback and proposes changes to sales processes, policies and tools to improve performance and increase customer satisfaction
• Provides guidance and mentoring to less-experienced staff members

Education and Experience Required:

• Bachelor\'s or Master\'s degree in Business Management or equivalent
• Typically 2-6 years experience

Knowledge and Skills:

• Experience designing and implementing policies, processes, and tools to support client sales processing
• Strong analytical, statistics and problem solving skills.
• Understanding of and experience in applying business and sales processing tools, systems and practices to various situations
• Reviewing and interpreting client agreements and resolving ambiguity or issues
• Using forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales processing plans, proposals, and results, and negotiate options at management levels.

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let\xe2\x80\x99s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

#Singapore

Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Problem Solving, Process Changes, Process Improvements, Sales, Sales Orders {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have \xe2\x80\x94 whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let\'s Stay Connected:

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Job: Sales Operations

Job Level: Specialist

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise