Job Description

Shangri-La Rasa Sentosa, SingaporeAt Shangri-La Group we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.We are looking for a Spa Manager to join our team!As a Spa Manager, we rely on you to:

• Responsible for the daily operation of the spa, creating a relaxing caring and personalized spa environment in accordance with the hotel\'s standards
• Ensure spa facilities, operations and service delivery are of the highest standard at all times
• Supervise and direct the spa team
• Handle all guest requests in a timely, professional and efficient manner
• Familiarize with the spa packages, facilities and equipment and note preferences of guests

We are looking for someone who:

• Has a passion for wellness and holistic health
• Has certifications from CIDESCO, ITEC, CIBTAC, IFA or equivalent qualification
• Preferably has experience working in either a spa or a hotel background
• In-depth knowledge of spa operations, including an understanding of various spa treatments
• Adaptable to industry trends and changing market demands
• Competence in financial management and experience in revenue maximization through effective sales and marketing strategies for spa packages
• Strong skills in people management and development
• Excellent planning, multitasking and time management
• Excellent decision-making and problem-solving skills
• Has strong interpersonal skills
• Is able to work independently

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts