Job Description

We are seeking a dedicated and skilled Spa Therapist to deliver exceptional wellness therapies and beauty treatments to our clients. The Spa Therapist will be responsible for providing a range of services that promote relaxation, rejuvenation, and overall well-being, while maintaining the highest standards of professionalism, hygiene, and client care.

Key Responsibilities:

Client Consultation:

Conduct thorough client consultations to understand individual health histories, preferences, and any specific concerns or conditions. Tailor treatments based on the client's needs and preferences.

Massage Therapy:

Swedish, Deep Tissue, Hot Stone, Aromatherapy, Prenatal, Reflexology, and other specialized massage techniques.

Body Treatments:

Body scrubs, wraps, detoxifying treatments, and hydrotherapy.

Facial Treatments:

Cleansing, exfoliating, masking, and moisturizing facials, tailored to different skin types and concerns.

Hair Removal:

(If applicable) Waxing, threading, or other hair removal methods.

Client Education:

Provide clients with information on post-treatment care, home care routines, and recommendations for suitable spa products and services.

Environment Maintenance:

Ensure treatment rooms are clean, well-stocked, and prepared for each client, creating a tranquil and comfortable environment conducive to relaxation. This includes maintaining equipment and ensuring proper sanitation and hygiene.

Product Knowledge & Sales:

Maintain in-depth knowledge of all spa products, including oils, lotions, and aromatherapy options. Educate clients on the benefits of different products and services, and contribute to sales targets through effective recommendations.

Record Keeping:

Maintain accurate and confidential client records, including treatment notes, medical history, and post-treatment recommendations.

Customer Service:

Provide exceptional customer service, acknowledging and responding to client queries, needs, and expectations. Handle complaints professionally and report any incidents to the supervisor.

Adherence to Standards:

Uphold strict hygiene standards and follow all health and safety regulations, as well as spa policies and procedures.

Continuous Learning:

Stay updated on the latest industry trends, new techniques, and product advancements through ongoing training and professional development. *

Team Collaboration:

Collaborate effectively with other spa team members, including receptionists, beauticians, and management, to ensure a seamless and integrated spa experience.